Madeline is a design leader who sees the big picture and sweats the details. Whether shaping strategy or rolling up her sleeves, she connects the dots across teams, disciplines, and business goals to deliver thoughtful, organized solutions that move businesses forward.

 

Featured Work

Creating a digital tool to improve LAX employees’ workday. Learn more

Launching Facet, a dermatological healthcare brand. Learn more

Defining the North Star vision for Terminal 4 at JFK Airport. Learn more

Defining a digital value proposition for the emerging mass affluent. Learn more

Expertise

Experience Strategy

UX / UI Design

Service Design

Product Strategy

User Research

Market Research

User Testing

Prototyping

Wireframing

Ideation

Value Proposition

Workshop Facilitation

Journey Mapping

Personas

Storyboarding

Presentations

Mentorship

Coaching

Relationship Management

Business Development

Values

✨ Motivations Matter.

While it’s important to understand what and how people do things, it’s even more important to understand why. Uncovering motivations helps us to understand what drives people and why they make the decisions they do. Motivations lead us to the right solutions.

🤝 Collaboration Drives Success.

Creating something in a vacuum without the input or feedback from others rarely leads to success. Collaborating with others fosters innovation and stronger communication. Collaboration creates strength.

📚 Learning Is Key.

The world is an ever evolving and changing place. People, technology, products, and thought processes never stand still. To grow personally and with the environments around us, we need to explore, see, and do new things. Learning helps us innovate.

👩🏼‍🤝‍👩🏾 Work Friendships Enrich.

With so much time being spent at work, being friends with those around you helps to create more positivity, team connection, and engagement. Work friends create enriching working environments and better outcomes.